Shipping Policy
At Hokey Poke Games, we strive to ensure that your orders are delivered promptly and safely. Please review our shipping policy for details on processing times, shipping methods, and delivery estimates.
Processing Times:
- Orders are typically dispatched within 1-3 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods:
- Standard Delivery: 3-7 working days
- Express Delivery: 1-2 working days
- Shipping costs are calculated based on the weight of the order, how much you order, and the delivery method selected.
Tracking Your Order:
Once your order is completed, you will receive a confirmation email (receipt). Once your order has been dispatched you'll receive an email with tracking information, tracking numbers will only be provided on relevant orders.
Shipping Area:
- We currently only ship within the United Kingdom.
Contact Us:
If you have any questions or concerns about your shipment, please contact our customer service team at hello@hokeypokegames.co.uk or complete our enquiry form.